Vehicle accidents can happen to even the most experienced, careful drivers. Fortunately, British Columbians have access to insurance companies like ICBC that help cover the repair costs and get you back on the road.

During this stressful time, you are probably going to have a host of questions racing through your mind, especially about collision claims.  Wondering whether you need to visit an ICBC Claim Centre after an accident? On Line Collision has the answer.

Gather Relevant Information First

Before you make a collision claim, you will need to have all the necessary information ready. While at the scene of the accident, gather up as much data and details as possible from all drivers, passengers, and any witnesses.

Make sure to collect driver’s license information, insurance details, addresses, numbers, and the make and model of the other vehicle(s).
To help settle any dispute as to who is at fault, there are a few key steps you can take. Taking photographs of the crash site, road signs, or possible skid marks, as well as collecting possible witness information will help document the facts of the accident.

Report the Collision to ICBC

All motor vehicle accidents need to be reported to ICBC.   So, if you are involved in a crash, you will need to report it within 30 days of the accident. Failure to do so may prevent you from getting your vehicle repaired or replaced.

When it comes time to report your claim, the good news is you have options. Though you can visit an ICBC claim centre in person, you don’t always have to. If you are dealing with the insurance company yourself, you can report your claim online or by phone.

Once the adjustor collects the information, they can determine whether you have to come in to an actual ICBC Claim Centre.  You may be able to go to an approved & accredited ICBC Collision Repair shop who are authorized to do a damage estimate.

Visit an ICBC Collision Repair Shop

Don’t want the headaches and hassles of dealing with ICBC yourself?  With On Line Collision, you won’t have to. We are a trusted, certified ICBC collision repair shop, making the auto body repair process as seamless as possible.  If you don’t have to go to an ICBC Claim centre, you can come directly to us for an estimate & repair, and eliminating the need to have to first go to a claim centre.

Being involved in an accident can be stressful enough without adding insurance claim uncertainty into the fold. If your vehicle has been in a collision, trust the trained experts at On Line Collision to assess the damage and work with ICBC to establish your claim.

If you have any insurance-related questions, give us a call and we can help clarify any concerns you may have.

Call us at (604) 533-5504 with any questions or inquiries.